Covid 19 and Cancellations – what you need to know…

For bookings made after 8th January 2021 we are changing our cancellation policy – below is a brief summary which must be read in conjunction with our full Terms and Conditions (see above).

 


 

Cancellation or Curtailment due to Covid 19

Government imposed lockdown or restrictions preventing you from taking your holiday – 100% refund of monies paid.

 

Cancellations through other causes

 

You may change your holiday dates – at the tariff/availability applicable for the revised period

 

Or receive a refund (see table below)

Number of days before the start date of your trip that we receive your notice to cancel (or on which you are deemed to have cancelled)
Cancellation charge
More than 57 days
$0%
43-56 days
$60% of total cost
29-42 days
$50% of total cost
8-28 Days
$90% of total cost
7- or less
$95% of total cost

In the event of cancellation – every effort will be made to re-let the accommodation – and if successful the above charges will be reduced in line with our Full Terms and Conditions, which includes charging you a non-refundable administration fee of £75.

 

We strongly recommend you arrange Cancellation Insurance, which will cover you, should you need to cancel your holiday due to a range of eventualities – for example accident or illness.

BOOKINGS MADE PRIOR TO THE 9TH JUNE 2020

 

We will allow a full refund in the event of a Government imposed lockdown/restrictions preventing you from taking your holiday, or we will allow you to change your holiday dates (subject to tariff and availability) for any other reason – subject to notification being received not less than 48 hours prior to the commencement of the holiday. For full details please contact us directly.

 

Cleaning and Safety measures:-

 

We take the safety  and well being of our guests and cleaning staff extremely seriously, and in these unprecedented times, we  are for the foreseeable future putting in place health protection procedures, which we hope will have a minimum impact on the enjoyment of your holiday, but will give you peace of mind and confidence that we are doing our utmost to ensure your well being and safety.  See link below on Covid Precautions.

Stay Safe

Michael, Angela and Dawn.

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